Frequently Asked Questions

WHO IS WWW.ULTIMATECOLLEGESTORAGE.COM? is the website for the college storage service owned and operated by The UPS Store in Southeastern, PA. For more than a decade, Bryn Mawr College students have relied on The UPS Store for help with college move-out and for shipping items home throughout the year.

We are now pleased to offer storage services to other colleges and universities through our convenient The UPS Store locations on the Main Line, in Philadelphia, and in Chester County. Our college storage service is a natural extension of our shipping, packaging, and college move-out services, backed by the dependability and commitment to customer service that you've come to expect from your neighborhood The UPS Store.


What services does The UPS Store college storage provide?

The UPS Store provides affordable semester and summer storage for your personal items in a secure, climate-controlled facility. We offer free pickup and delivery to your on-campus or off-campus location, and we supply boxes, tape, and labels, all included in the storage cost. We can also package and ship any items that you wish to take with you for the summer, as well as anything you may need later from your storage, upon your request.


How does The UPS Store college storage work?

Simply reserve your storage space using our easy online form or contact the store nearest you, and we'll be happy to answer your questions.

You'll be able to specify your preferred pickup date and location when you make your reservation. We'll contact you to confirm your reservation and arrange a time about 7 days before your pickup date to drop off the boxes, tape, and labels you'll need (you may also use your own boxes and containers). For miscellaneous items that can be stored unboxed, we'll contact you to confirm your pickup time, then collect payment when we pick up your items.

Once we pick up your items, we'll store them in our secure, climate-controlled facility until the agreed-upon delivery date. (If you don't know your return date or move-in date yet, don't worry – just let us know once you've finalized your plans.) If your plans change during the storage term and you need an earlier delivery date, a longer storage term, access to your belongings, or some or all of your stored items shipped to a remote location, we can help you with that! Just contact us at The UPS Store.


Can I store my electronics?

Yes, just be sure to securely pack them! The most common error made in packing electronics is failing to properly protect the contents within the packing container. When this happens, shocks received on the outside of the carton can pass through to the electronics, causing damage. You should consider the following suggestions when packing your electronics for shipping and storage:

  • Use the original boxes and packing materials to pack computers and other electronics to help ensure the safety of the contents.
  • Use bubble wrap to fill open spaces and cushion your electronics. Make certain that boxes are securely taped and that your electronics do not slide, shake, or otherwise move around inside the box.


Can I store furniture?

Yes! The UPS Store can store your furniture and other miscellaneous items including microwaves, refrigerators, bikes, trunks, rugs, bookshelves, futons, filing cabinets, and more. If you don't find your item listed on our site, please note it in the comment box when you submit your form, and we will provide a price quote when we contact you to confirm your reservation.


Do you have restrictions on the types of things that can be stored?

Yes. The UPS Store cannot accept hazardous materials, liquids, jewelry, cash, or other valuables. All packages must be packed appropriately and in accordance with our packing guidelines.


Do you offer study abroad or extended storage?

Yes. The UPS Store can store and return your belongings at any time of the year. Our website pricing applies to items stored from May through August, so please contact us to arrange a different storage term.


What if I decide to ship some of my stored items?

Just let us know! The UPS Store will retrieve the items you need to ship, and our Certified Packing Experts will pack them to UPS specifications and send them to you via UPS Ground or Air service. Simply contact us, and we'll be happy to discuss your options. Standard packaging rates and UPS shipping rates apply.


Can I ship furniture?

Yes. While some smaller items such as a small nightstand or bookshelf might be able to ship standard UPS, larger items will require a freight shipment. Our Certified Packing Experts can pack and ship just about anything! Please contact us to discuss rates and options.


Can I access or pickup my belongings while in storage?

Yes. If you find that you need access to your items before the agreed upon delivery date, please contact The UPS Store, and we will arrange to get them to you. Additional charges will apply.


Are packing supplies included in the storage price?

Yes. Our storage packages and single-box storage rates include boxes, tape, and labels, as well as free pickup and delivery.


Can I use other boxes besides the ones provided by The UPS Store?

Yes you may use your boxes, provided they are in good condition and sturdy enough to safely contain your belongings. Please enter the dimensions (length x width x height) in the comments field, or give us a call for a quick price quote.


Where and how will my packing supplies be delivered?

When we contact you to confirm your reservation, we will arrange a time about 7 days before your pickup date to drop off boxes, tape, and labels based on the package you choose.


How do I select my pickup and delivery date?

You may specify your pickup and delivery date when you make your reservation. If you don't know your return date yet, don't worry – you can let us know later! We just ask that you give us at least seven days notice to ensure that we can get your items to you on the date that you need them.


Can I specify a precise time for my pick up or delivery?

When you select your pickup and delivery date, you will be able to select a window of time for your pickup or delivery. We will call you prior to the pickup or delivery date to confirm the pickup and to provide an estimated arrival time as closely as we can.


I live off-campus. Can you pick up my things?

Yes, The UPS Store can pick up and deliver your belongings from your off-campus apartment.


Will you have extra boxes available at pickup time?

Yes. If you find that you've underestimated how many boxes you need, just let us know. We can bring additional boxes to your pickup or arrange to have them delivered to you before your pickup, if possible. Please note that additional charges may apply. If you store more (or fewer) items than indicated at the time of your reservation, your final invoice will be based on the actual number of items stored.


What if I don’t know my return address or delivery date at the time of pickup?

No worries! Simply let us know as soon as you finalize your plans, and be sure to give us a phone number and email address where we can reach you throughout the term of your storage.


Are items protected against damage or loss?

Yes. Our prices include $100 worth of valuation per shipped or stored item. We strongly recommend the purchase of additional valuation in cases where the replacement value of your possessions exceeds $100 per package. Additional valuation can be purchased by checking the box on your order form.


Can I purchase additional declared valuation?

Yes. You may purchase up to $500 of additional declared valuation per storage item, up to a maximum of $2500 for your complete storage order. To purchase storage or shipping declared valuation, enter the value of the contents of the item as the declared value. To purchase shipping declared valuation, make sure to input the declared value in the designated field.


What is the cost of the additional declared valuation?

The cost for each additional $100 of Declared Value is $3.00.


What forms of payment do you accept?

We accept Visa, Master Card, American Express, and Discover.


Do you accept cash?

Unfortunately, we cannot accept cash or checks.


What if I need to cancel my storage reservation?

We understand that plans change! If you need to cancel your storage reservation, The UPS Store will issue a refund of any prepaid storage costs less the retail price of any packaging supplies delivered to the customer. Simply let us know as soon as you can, before your scheduled pickup date. The UPS Store reserves the right to charge a "no-show" fee for pickup appointments missed without advance notice.


When can I sign up?

There's no better time than the present! We encourage you to reserve a spot as soon as you know that you will need temporary storage for your belongings. Your last-minute reservations are welcome, too. We will do our best to accommodate your storage needs.

Reserve your storage space today! We offer 3 easy ways to register:

  1. Reserve online in five minutes or less with our simple sign-up form.
  2. Call us at:
  3. Stop by one of our convenient locations, and we'll be happy to assist you in person!


For questions,
please call our
Storage Hotline at


Visit one of our convenient The UPS Store locations for ultimate customer service!

  • The UPS Store - Exton
    64 E Uwchlan Ave
    Exton, 19341
  • The UPS Store - West Chester
    929 S High St
    West Chester, 19382
  • The UPS Store - Bryn Mawr
    24 N Bryn Mawr Ave
    Bryn Mawr, 19010
  • The UPS Store - Wayne
    303 W Lancaster Ave
    Wayne, 19087
  • The UPS Store - Gateway
    295 E Swedesford Rd
    Wayne, 19087
  • The UPS Store - Wynnewood
    333 E Lancaster Ave
    Wynnewood, 19096
  • The UPS Store - Center City
    1735 Market St Ste A
    Philadelphia, 19103
  • The UPS Store - University City
    3720 Spruce St
    Philadelphia, 19104